Return Eligibility Period
Returns are accepted within 30 days of delivery receipt.

Condition Criteria
Eligible returns must:

• Be unworn, unwashed, and in original packaging (including labels, tags, and dust bags).

• Show no signs of alteration or wear.

• Include proof of purchase.

Items not meeting these criteria are not eligible.

Non‑Returnable Items

• Final-sale pieces or limited-run items

• Underwear, hosiery, or accessories

• Customized or personalized items

Return Request Steps
Email [email protected] with:

• Order reference

• Item(s) for return

• Reason for return

Once approved, you will receive return guidelines and authorization.

Return Shipping Requirements
Customers oversee return shipping at their own expense. A trackable method is required to safeguard both parties. Retain your shipping receipt until return completion.

Inspection & Refund Process
Upon receiving returned items:

• Inspection is completed within a few business days.

• If approved, the refund is issued to the original payment method within 7–10 business days.

• Original shipping charges are non‑refundable unless due to brand error or defect.

If returns are declined, we provide clear reasons via email.

Exchanges
If a specific size or style is desired and available, exchanges are possible. Please contact us before returning to confirm availability.

Defective or Damaged Items
Should you receive a flawed product:

• Email [email protected] immediately, including images.

• We will facilitate a replacement or refund at no additional shipping cost.

Delayed Refunds
If a refund hasn’t posted after two weeks:

1. Check with your financial institution.

2. If unresolved, reach out to [email protected] with your order details for support.

Gift Receipt Policy
Gift recipients returning unworn items may receive store credit rather than a direct refund.

Support Access
For any refund, return, or product care inquiries, contact [email protected]. We are committed to providing refined and seamless assistance.